CCB PCN
PCN stands for Primary Care Network and is a way of looking at the ways we work as a group. Our PCN is The Chippenham, Corsham and Box Primary Care Network, or CCB PCN for short.Our PCN includes Rowden Surgery, Hathaway Surgery, Lodge Surgery, Porch Surgery and Box Surgery. It does not mean all of the practices are the same or that we are mixing, but it means we’re trying to work better together. We are still continuing our own way of working and nothing is changing regarding your doctor.
PCN Questions:
Does this mean I’m registered with another surgery now?
What does a PCN do?
We also have Shared Administration which allows us to support each other (more details below). We currently have services available to our PCN patients which include our local Urgent Care Centre, First Contact Physiotherapists (FCPs) or the Living Well Team which is shared between our whole PCN.
Why?
We’re want to focus our services with the whole of our community in mind.
We want to learn from each other and share the workload of our community.
It helps to keep us “Practice Led” which means we manage ourselves with the help of the higher governing bodies of the NHS (Local Representative Committees and Integrated Care Boards).
Non-urgent advice: Living Well Team
The Living Well Team recognises that a person’s health and wellbeing can be determined by a range of social, economic and environmental factors.
Social Prescribing looks to address a person’s needs in a holistic way, allowing the patient greater control of their health.
Referrals to the team can be made by clinicians, family members, or patients themselves by contacting the practice and asking to speak directly with the team.
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Non-urgent advice: Shared Administration
There have been huge changes in primary care and increasingly the best person for you to see may not be your own GP, as we have other Health Care professionals that may be able to support you, for example a Nurse or Physiotherapist.
To enable us to work more closely together, we need to improve the way that we access our patients’ notes. From September 2020, we have adopted a process called “Shared Administration.”
This means that our Doctors, Health Care and Administrative staff, who work in our surgeries, will be able to access the notes of all of our patients in the surgeries across our PCN. We want to reassure you that even without sharing your clinical record, the NHS will still be able to provide the Health Care that you need. However, it will restrict the ways that we are able to provide that care. Examples include receiving same-day access to a physiotherapist working in another surgery in our PCN or being seen in our “Hot Hub” where we are reviewing any suspected COVID-19 patients in a separate, clean and safe environment.
It is possible for you to opt out of this new way of sharing access to your medical notes, but this may restrict the ways that we are able to provide care for you. We want to reassure you that all of the GP surgeries in our PCN have very strict rules about confidentiality with how and when our patients’ notes can be accessed and that your ongoing privacy is of the utmost importance to us.
If you wish to opt out of shared administration, please let us know and we can update your records.
Shared Administration Frequently Asked Questions
What does Shared Administration mean?
This means that clinicians and authorised administrators will be able to access the notes of patients in all of the five practices across our Primary Care Network.
This streamlines how we access your health information and means you could have faster access to a physiotherapist in another practice in our network, have support from our Living Well Team or be seen at our Urgent Care Centre.
What if I don’t want to?
How secure are my Medical Records?
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