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Cancelling your Appointment

stethonchartIt is essential if you are unable to attend a booked appointment for whatever reason, that you inform the practice as soon as possible.

In the last 12 months there were 3052 appointments which patients did not attend. This wastes an enormous amount of time which could be offered to other patients.

To cancel an appointment:-

  • Please telephone our cancellation line: 01249 460641 (An answering machine is available 24/7)
  • Use our secure form
  • Email to
  • SystmOnline (see below for details) 


SystmOnline enables you to cancel any appointment online.

Please see this page for more information about registering for SystmOnline:


Once registered for this service, please follow this link to cancel your appointments:


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