Cancelling your Appointment

stethonchartYou must always inform us if you are unable to attend a booked appointment for any reason, as soon as possible.

To cancel an appointment:

  • Please telephone our cancellation line: 01249 460641 (An answering machine is available 24/7)
  • Use our secure form
  • Email to
  • SystmOnline (see below for details) 

Missed appointments have a large impact on our service. When patients do not attend booked appointment this wastes the clinicians time which could have been given to another patient.


SystmOnline enables you to cancel any appointment online.

Please see this page for more information about registering for SystmOnline:


Once registered for this service, please follow this link to cancel your appointments:


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