We are currently limiting patients coming into the surgery due to COVID-19.
We are screening all patients coming into the surgery and will not be booking further than one week in advance. We understand you may still need to see a Doctor during this time and we have several options for this, we will be offering telephone appointments, video appointments and limited face to face appointments where necessary.
To further protect our staff, Many members of our team will be wearing a mask. Please don’t be alarmed – this is to protect them and you. If you have trouble hearing please inform a member of staff and we will do our best to help.
We are currently experiencing longer call times and thank you for your patience.
Stay at home for 7 days if you have either:
a high temperature – you feel hot to touch on your chest or back
a new, continuous cough – this means you've started coughing repeatedly
- a change in your normal sense of taste and smell
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home. Testing for coronavirus is not needed if you're staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus
We are offering vaccinations at Rowden on behalf of the Chippenham, Corsham and Box Primary Care Network.
If you are visiting us from another surgery, we will have clear signage and an easy to follow system to direct you on the day.
Currently vaccination appointments are by invite only, please do not attend for a vaccination if you have not been invited as you will be turned away.
We know some of the information has been hard to follow so we've done our best to make it as easy to understand as we can.
Please try not to phone the surgery for information on the COVID-19 Vaccinations queries as we are experiencing very high volume of calls and we want our lines to be as free as possible for people who need us.
We hope this helps, stay safe!
Please wear a facial covering if you come to visit us!
We are asking that all patients wear a face covering if you do need to visit us in the surgery. We are continuing to limit visitors and ask that (where possible) only the person with the appointment attend the surgery.
To further protect our staff,Are clinical team will be wearing masks. Please don’t be alarmed – this is to protect them and you.
If you have trouble hearing please inform a member of staff and we will do our best to help.
Face Mask Exemptions
The Government now requires people to wear a face masks on public transport, public areas and stores. While the vast majority of people must abide by this regulation, there are certain groups of people who are exempt from this. Those belonging to these groups, or their carer or guardian should be able to indicate the reason, if required, as to why they are not wearing a face covering. (Find out who is exempt here)
Due to Government advice, we will not be offering exemption letters to patients. However, Exemption cards are available for those who would prefer some carry evidence with them: https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own
We recommend you check your journey before you travel to find out what is specifically needed for the provider and be aware of specific requirements for certain shops and establishments.
A face covering should cover your nose and mouth, and can be as simple as a scarf, cloth mask or bandana, many retail store now stock face masks.
COVID-19 Isolation Notes
For our patients with a current diagnosis of asthma, carrying your reliever inhaler (usually blue, often Salbutamol) with you is very important. If you normally take an inhaled steroid (brown inhaler) please continue to use it regularly.
There is no evidence to restart this medication if you have not taken it in the last 12 months or more, If you have any concerns please see https://www.asthma.org.uk/coronavirus#Advice
Pharmacies are working hard to ensure there are sufficient stocks of Salbutamol for those patients that need them for asthma right now. If you have not previously had a diagnosis of asthma, or have not needed a reliever inhaler for several years then there is no reason to request one now, including potential Coronavirus infection.
All staff responsible for issuing prescriptions have been given this advice.
Please do not contact the surgery for medication that is not currently necessary in order to ensure supplies are reserved for those that do need them.
Paracetamol is a very useful pain-reliever offering some comfort for a wide range of conditions including headaches, general aches and pains, and reducing fever. It does not change the progression of COVID-19.
Some people have been purchasing unnecessarily large amounts from retailers and local pharmacies. Pharmacies are working hard to maintain the supply for paracetamol, so that people who need it on a daily basis can still access it. Please continue to use the service as stocks will be replenished.
At the surgery we will only be able to issue prescriptions for small amounts of paracetamol if there is an ongoing clinical need. We cannot prescribe on a “just in case” basis.
Please do not buy more than you need and avoid contacting the surgery for medication that is not clinically necessary in order for us to reserve supply for those that do need them.