Appointments

DoctorLink

DoctorLink helps you to access the right treatment faster, guiding you on a route to better health and well being. If your condition is high risk, you will be prioritised to see your doctor the same day. Developed by doctors and covering 95% of all conditions, the symptom checker is a service you can trust to improve your health and wellbeing.

DoctorLink will direct you to the most appropriate care available. Registration is simple. Just click on the button below, it will only take a few minutes. Once registered, this tool will ask you a number of questions to help identify your problem. The outcome of your assessment will direct you to the right treatment, whether that be from us, emergency or self care. If your outcome indicates that an appointment is required with us, you can simply click on the "request appointment" button when offered. 

We are encouraging all patients to register. Those under the age of 16 are not able to register for DoctorLink themselves, however, a parent/guardian can log in to the service themselves and check the symptoms for the child. Children under the age of 3 should not be put through DoctorLink.

Register For DoctorLink

If you are having problems signing in or using DoctorLink please contact the DoctorLink helpdesk using the details below:

0300 111 6433 or helpdesk@doctorlink.com

As this is a trial, we welcome any feedback whether good or bad. We look forward to hearing from you.

Extended Access

Practice Extended Opening Hours

This service is termporarily suspended due to COVID-19, But we hope to resume normal service shortly. 

Monday

18:30 – 20:00

Wednesday

07:00 – 08:00

Thursday

18:30 - 20:00

Friday

07:00 – 08:00

Not Registered for Online Services?

Patient Transport

Please book your transport as follows:

  • If it is your first outpatient appointment at a particular clinic please telephone the Patient Transport Team on 01249 813604 between 8am and 5pm Monday to Friday.
  • If it is for a follow-up appointment or you are being admitted please contact the relevant department at the hospital or treatment centre.

Please note that at least 48 hours notice (excluding Saturdays or Sundays) is required for your transport. Not all patients qualify for patient transport and the Practice can advise on the local transport services available.

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Opening Times

Please select a site

GP Training

The practice has been an accredited training centre since 2005, with Dr Brown, Dr Durrant and Dr Waters as our registered GP trainers.

Being a training practice involves the training of clinicians at a variety of levels, from medical students, still at university, to newly qualified doctors undertaking their foundation years and registrars moving towards qualification as General Practitioners.

The length of time a trainee would be with the practice depends upon their stage of training. Medical students are generally with us for a few weeks, whilst registrars may be at the surgery for up to a year.

Newly qualified doctors and registrars hold their own clinics, under the supervision of Dr Brown, Dr Durrant and Dr Waters whereas medical students assist the doctor during your consultation. This is tremendous experience for medical students; however, if you do not wish to have a student present during your consultation, please inform the reception staff prior to seeing your doctor.